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  1. Jira Data Center
  2. JRASERVER-65498

CSV Importer Does Not Set Resolution Unless Status Is Set

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    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Low Low
    • None
    • 7.3.5, 7.3.6
    • Jira Importers Plugin
    • None
    • 7.03
    • 1
    • Severity 3 - Minor
    • Hide
      Atlassian Update – 12 February 2020

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,
      Jira Server Bug Fix team

      Show
      Atlassian Update – 12 February 2020 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Jira Server Bug Fix team

      Summary

      When using the CSV importer, the resolution is not correctly set on the issues being imported, incorrectly setting it to Unresolved.

      Steps to Reproduce

      1. Create a CSV with just the Description, Summary, and Resolution Fields.
      2. Import the CSV from External System Import.

      Expected Results

      The Resolution will be set to the value from the CSV file.

      Actual Results

      The Resolution is set to Unresolved.

      Workaround

      Add the Status column to your CSV, and import again.

              Unassigned Unassigned
              agallien@atlassian.com Alex Gallien
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: